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As we looked to upgrade our shipping department, we knew we needed a 3PL that could take us to the next level. We felt after touring the JA facilities and discovering their capabilities that they would be the right choice for us. It’s been a great partnership. Our fulfillment process has went from being a concern to being a breeze by handing it over to JA. They’ve been a great partner who is focused on meeting our unique needs.

Consumer Goods

Phil Truck # 410 was so helpful, professional, considerate. He went out of his way to accommodate my request to deliver my order to a different location just few miles away. After a brief conversation with him he spoke so highly of his company, you need to be aware what a good employee you have in Phil. I definitely plan to order from ULINE in the future knowing that my order will be in good hands with JA Frate.

Ann Dvorak
Murray Commercial

I just wanted to thank you again for placing Jason as our driver. He is always happy and willing to help in any situation. We at Miller Formless have always believed service starts with the people big and small within an organization. Having people like Jason provide service with a smile shows the dedication and ability of JA frate to offer a high grade of service using top notch employees. Also I saw he was rewarded for being excellent at his job and he deserves it. Now his equipment fits the man operating it.

Jayson Slama
Miller Formless

I've been working with JA Frate for a few years and I would like to comment on their services. Becky Conner, as well as the rest of her team at customer service, all do a GREAT job when it comes on getting a pickup or delivery done. Sometimes I would call them late in the day to schedule a pickup of which they're still able to do it - now what does that tell you. In other words I think they live up to their logo, “The Most Dependable Transportation Service in the World”!!! To all at JA Frate: keep up the good work and thank you on my behalf.

Gus Chaidez
Safety Socket LLC

Phil is an awesome driver! Great service, professionalism and attitude. He makes deliveries easy.

Jake C.
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We strive for the highest quality service for transportation and logistics through our technology, customer support and proven quality process.

We'd love to hear from you about an experience with our customer service or drivers or any other feedback.

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